Babycu® Privacy Policy
This Privacy Policy describes how babycu.cl collects, uses, and discloses your personal information when you visit or make a purchase from the Site.
In Login, registration and communication with payment companies, Babycu Chile SpA uses digital security certificates (SSL) in order to encrypt communication. Babycu Chile SpA does not manipulate or store financial data of its customers.
Collection of personal information Babycu Chile SpA is responsible for the data provided on our website www.babycu.cl in the name of Daniela Cartes A, with identity card 15.855.816-5, as legal representative we hereby inform you of the processing of the data below.
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as "Personal Information." Please see the list below for more information:
Device information
Examples of personal information collected include web browser version, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
Purpose of collection: To load the Site accurately for you and perform analysis on Site usage to optimize our Site.
Collection Source: Collected automatically when you access our site using cookies, log files, web beacons, tags or pixels.
Disclosure for a business purpose: Shared with our processor Shopify.
Order information
Examples of personal information collected: name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
Purpose of collection: to provide you with products or services to fulfill our contract, process your payment information, arrange for shipping and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
Source of collection: Collected from you.
Disclosure for business purposes: shared with our processor Shopify and Mercadopago.
Customer Support Information
Examples of personal information collected:
Purpose: to provide customer support.
Source of collection: Collected from you.
Disclosure for business purposes: We use a CRM to provide quality customer service.
Email: Send information about purchases and promotions.
Sharing personal information
We share your personal information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:
We use Shopify to power our online store. You can read more about how Shopify uses your personal information here: https://www.shopify.com/legal/privacy
We may share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
Disclosure for a business purpose: Shared with our processor Shopify.
Behavioral advertising
As described above, we use your personal information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:
We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your personal information here: https://policies.google.com/privacy?hl=en . You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout .
We share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners and, in some cases, through the use of cookies or other similar technologies (to which you may consent, depending on your location).
To learn more about how targeted advertising works, you can visit the Network Advertising Initiative ("NAI") educational page at http://www.networkadvertising.org/understanding-onlineadvertising/how-does-it-work .
Advertising directed by:
FACEBOOK: https://www.facebook.com/settings/?tab=ads
GOOGLE: https://www.google.com/settings/ads/anonymous
BING: https://advertise.bingads.microsoft.com/enus/resources/policies/personalized-ads
TIKTOK: https://support.tiktok.com/es/account-and-privacy/personalizedads-and-data/personalization-and-data
Additionally, you may opt out of some of these services by visiting the Digital Advertising Alliance's opt-out portal at: http://optout.aboutads.info/ .
Use of personal information
We use your personal information to provide our services to you, including: offering products for sale, processing payments, shipping and fulfilling your order, and keeping you up to date on new products, services and offers.
COOKIES
A cookie is a small amount of information that is downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising and social media or content cookies. Cookies improve your browsing experience by allowing the website to remember your actions and preferences (such as login and region selection).
This means that you do not have to re-enter this information every time you return to the site or browse from one page to another. Cookies also provide information about how people use the website, for example, whether it is their first time visiting or whether they visit frequently.
We use the following cookies to optimize your experience on our Site and to provide our services.
Cookies necessary for the operation of the store
ab Used in connection with administrator access.
_secure_session_id Used in connection with storefront navigation.
cart Used in connection with the shopping cart.
cart_sig Used in connection with checkout.
cart_ts Used in connection with checkout.
checkout_token Used in connection with payment.
secret Used in relation to payment.
secure_customer_sig Used in connection with customer identification. storefront_digest Used in connection with customer identification.
_shopify_u Used to facilitate updating customer information at checkout.
Reporting and analytics cookies
_tracking_consent Tracking consent for cookies.
_landing_page Track arrival on the page.
_orig_referrer Track arrival to the page.
_s Shopify analytics.
_shopify_fs Shopify analytics.
_shopify_s Shopify analytics.
_shopify_sa_p Shopify analytics related to marketing and referrals.
_shopify_sa_t Shopify analytics related to marketing and referrals.
_shopify_uniq Shopify analytics.
_shopify_visit Shopify analytics.
_shopify_and Shopify analytics.
_and Shopify analytics.
Please note that if you choose not to receive our cookies, you may not be able to use all of the functionality of our Site and we may not be able to provide you with certain services.
Retention of personal information
When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to delete this information. In some cases, we may also be required by law to retain certain Personal Information.
Minors
The Site is not intended for individuals under the age of majority (in most countries, this means under the age of 18, but may be older in some locations). We do not knowingly collect personal information from minors.
Changes
We may update this privacy policy from time to time to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
Contact
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at hola@babycu.cl or by mail using the address provided below: Babycu® Chile SpA Herrera 100 Chiguayante, Concepción
User rights
As a user of babycu.cl, you have the right to access, rectify, erase and, in some cases, limit or object to the processing of your personal data. You also have the right to data portability and to withdraw your consent at any time. If you wish to exercise any of these rights, please contact us at hola@babycu.cl .
Personal Information Security
Babycu® Chile SpA takes the security of your personal information very seriously. We use appropriate physical, technical, and administrative security measures to protect your personal information from unauthorized access and unlawful use. These measures may include the use of encryption, passwords for access to our services, and reviewing our security and privacy practices on a regular basis.
Links to other sites
Our site may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We encourage you to review the Privacy Policy of every site you visit. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third party sites or services.
Please review this Privacy Policy periodically to stay informed about how we are protecting your personal information.
Babycu® Chile SpA
Last updated: 01/11/2024