Babycu® Terms and Conditions
FIRST: USE AND SCOPE OF THE TERMS AND CONDITIONS
This document sets out the terms and conditions of use of www.babycu.cl and any information, text, images or other material communicated on the website.
On this website you may use, free of charge, software and applications for mobile devices that allow you to browse, visit, compare and purchase the goods displayed.
We recommend that you read these Terms carefully and print or save a copy for your information.
These Terms and Conditions will be applied and will be understood to be incorporated into each of the contracts that you enter into with Babycu® Chile SpA through this website.
The use of this website, the application of these Terms and Conditions, the acts you perform and the contracts you enter into through this website are subject to the laws of the Republic of Chile and in particular to Law 19,496 on the protection of consumer rights and Decree No. 6, of January 21, 2021, of the Ministry of Economy (Electronic Commerce Regulations).
SECOND: COMMUNICATIONS
For the communication of any presentation, query or claim regarding the use of this site, or the contracts carried out therein, Babycu® Chile SpA, [RUT] designates [Name of Legal Representative] as special representative, available at the email: hola@babycu.cl , and at the contact telephone number via WhatsApp customer service: [number], both domiciled for these purposes at [address], Chiguayante, Concepción, Chile. Their legal representation to act on behalf of Babycu® Chile SpA is recorded in a public deed of [date].
Babycu® Chile SpA will contact you via email, phone or WhatsApp, according to your contact preference indicated in the contracting process.
Babycu® Chile SpA undertakes that if it sends you advertising or promotional information by email or other similar means, it will contain at least the following information:
- Identification of the message, making it recognizable as advertising or promotional communication, in the subject field of the message.
- Existence of the right of the consumer or user to request the cessation of sending advertising of this type by Babycu® Chile SpA and the obligation of Babycu® Chile SpA to suspend such sending.
- A simple and effective procedure for the consumer to make this request, indicating an electronic address for this purpose.
- The advertiser's identification with its commercial name.
THIRD: FREEDOM TO BROWSE AND ACCEPTANCE OF TERMS
Simply browsing this site does not impose any obligation, unless you have expressly accepted the conditions offered by Babycu® Chile SpA.
Any changes to these Terms and Conditions will be published on www.babycu.cl, which will be the most up-to-date version.
These modifications will be communicated by Babycu® Chile SpA to users who have indicated in their account settings that they wish to receive notifications of changes to these Terms and Conditions.
FOURTH: REGISTRATION
Registration on the site and the use of a password is not a mandatory requirement for contracting, however it facilitates personalized, confidential and secure access to the site.
If you register on the site, you will be given a secret password that you can access and even change if you so require. To activate the password, you must complete the registration form available on the site and send it to Babycu® Chile SpA by clicking on the corresponding field.
The user and administrator will be responsible for the confidentiality of the password within the scope that corresponds to each one.
FIFTH: HOW TO HIRE
To make purchases on this site you must follow the following steps by clicking on the corresponding field:
- To begin the contracting process, you must confirm that you have read and accepted these Terms and Conditions.
- Select the product you are interested in and add it to your "shopping cart".
- Log in to the site or enter your email address. If you are not registered and wish to do so, use the "Register your password" icon.
- Select the type of dispatch and delivery from the available alternatives.
- Select the payment method.
Once the order is placed, the following will be displayed on the screen:
- A detailed description of the contracted product that will include: origin of manufacture, brand, reference qualities such as dimensions, size, color, weight, material and content, basic functions, warranties granted and safety warnings.
- Corresponding conventional guarantees.
- Product price.
- Shipping cost where applicable.
- Delivery date according to the type of shipping chosen.
- Selected payment method.
- Total value of the transaction (including shipping costs).
- Other conditions of the order.
- Possibility of printing and storing the order.
- Unique order number for online tracking.
Confirmation Process:
- Sending information to the registered email.
- The order will automatically go through an identity confirmation process, safeguarding the security and privacy of the user and the contracting process, availability, validity and limit of the selected payment method.
- Once the above has been completed, the contract is finalized by charging the selected payment method. Written confirmation of the contract will be sent with proof of purchase and the corresponding receipt or invoice in electronic format.
- The product will be shipped according to the selected delivery method.
The buyer's rights will not be affected nor will he be charged without his identity being confirmed.
SIXTH: PAYMENT METHODS
Unless otherwise indicated for specific cases or offers, the products reported on this site may only be paid for by:
- Visa, Mastercard, Dinners Club International or American Express bank credit cards, issued in Chile or abroad, provided they have a valid contract for this purpose with Babycu® Chile SpA.
- Bank debit cards included in the Redcompra system, issued in Chile by national banks, which maintain a valid contract for such purposes with Babycu® Chile SpA.
- Other electronic payment methods that the company may have contracted.
Payment with debit cards will be made through WebPay, an electronic payment system that automatically charges the user's bank account.
Users declare that they understand that these payment methods or portals belong to third-party companies that provide these services, independent and not linked to Babycu® Chile SpA. The operation of their online payment tools and buttons will be the exclusive responsibility of the companies that provide these services and in no case of Babycu® Chile SpA.
SEVENTH: RIGHTS AND GUARANTEES
Legal Guarantees:
In case the product:
- Do not count on the reported technical characteristics
- It was damaged or incomplete
- It will present faults or defects
It may be exchanged immediately or replaced with a new product.
The following will be considered as a fault or defect:
- Products subject to mandatory safety or quality standards that do not meet specifications.
- If the materials, parts, elements or ingredients that make up the products do not correspond to the specifications they bear or to the mentions on the label.
- Products that, due to manufacturing, processing, material or sanitary deficiencies, are not entirely suitable for the use for which they are intended or for which Babycu® Chile SpA has indicated in its advertising.
- If Babycu® Chile SpA and the consumer have agreed that the products must meet certain specifications and this does not occur.
- If after the first time the guarantee has been made effective and the corresponding technical service has been provided, the deficiencies that make the product unfit for use persist.
- If the object of the contract has hidden defects or defects that make it impossible to use it for its normal purpose.
- That the product has visible damage or defects upon receipt.
EIGHTH: DELIVERY OF PRODUCTS
Dispatch of Products:
The conditions for dispatch and delivery of the purchased products will be according to the options offered on the site, detailed in our Shipping Policy.
NINTH: RESPONSIBILITY
In no case will Babycu® Chile SpA be liable for:
- The improper use that users or visitors of the site may make of the materials displayed, of industrial property rights and of intellectual property rights.
- Damages or possible losses that may be caused to buyers and/or users due to the operation of the search tools and technical errors on the website.
- Contents of the pages that buyers or users can access with or without authorization from Babycu® Chile SpA.
- Access by minors or incapacitated persons to the contents of the website.
- Loss, misuse or unauthorized use of your validation code after purchase.
TENTH: DATA SECURITY AND SECRET KEY
Babycu® Chile SpA will adopt the necessary and prudent measures to safeguard the security of the data and secret key, such as information encryption systems, security certificates or others that the company deems appropriate.
If changes are detected in the registered information or irregularities in transactions, our executives may contact you by phone or email to corroborate your data and prevent possible fraud.
PERSONAL DATA PROTECTION
In accordance with Law 19,628, the personal data you provide on the website will become part of a Babycu® Chile SpA database and will be used solely for:
- Communication between the company and its customers
- Validation of purchase data
- Office management
- Response to queries
- Improving our services
The data will not be:
- Communications to other companies without the express authorization of the owner
- Transferred internationally
- Used for purposes other than those declared
Babycu® Chile SpA never requests personal or financial information via email.
INTELLECTUAL PROPERTY
All content included on this site, such as:
- Texts
- Graphic materials
- Logos
- Icons
- Source codes
- Images
- Designs
- Site structure
They are property of Babycu® Chile SpA and are protected by Chilean and international intellectual property laws.
It is prohibited:
- Reproduce
- Double
- Copy
- Sell
- Resell
- Exploit any content without written authorization from Babycu® Chile SpA
APPLICABLE LEGISLATION AND JURISDICTION
These terms and conditions are governed by the laws of the Republic of Chile. Any controversy or conflict arising from:
- Use of the Babycu® Chile SpA website
- Your Terms and Conditions
- Privacy Policies
- Its validity, interpretation, scope or compliance
It will be subject to the applicable laws of the Republic of Chile.
VALIDITY AND EFFECTIVENESS OF THE TERMS AND CONDITIONS
Daniela Cartres A, as Legal Representative of Babycu® Chile SpA, pursuant to public deed dated January 28, 2016, in the 6th Notary Office of Concepción of Mario Patricio Aburto Contardo, Notarial Repertory No. 358/2016., is authorized to reduce these Terms and Conditions to Public Deed.
These Terms and Conditions shall enter into force on the date on which they are reduced to Public Deed and may only be modified by another reduction to Public Deed of the terms and conditions. From that date, they shall be fully valid and binding on all parties.
Additionally, Babycu® Chile SpA adheres in all its parts to the Code of Good Practices for Electronic Commerce of the Santiago Chamber of Commerce, available at: https://www.ecommerceccs.cl/wp-content/uploads/2021/12/CBBPP-2021.pdf
Last updated: 11/11/2024
Babycu® Chile SpA